Article updated on January 5, 2025 by Byothe
With the explosion of online sales, parcel delivery services are booming! According to a study by XerfiBy 2020, logisticians will have to transport more than a billion packages all over the world.
As a result, many players in the sector are trying to innovate with the stated aim of increasing or consolidating their position in a highly competitive market where players, initially specialising in e-commerce such as Amazon, are now treading on the toes of the historic operators.
From a consumer perspective, delivery companies are sometimes poorly perceived... and for good reason, the crazy increase in volumes causes a race against time to remain able to deliver to customers who are increasingly demanding in terms of delivery times, schedules and services set up to collect their parcels. The challenge for these companies is therefore to find alternative solutions to best satisfy all their customers.
Developments and innovation in delivery methods
Beyond the supply chain, it is often the last mile issue that poses a problem. How to ensure that customers can receive their parcel in good conditions... difficult with traditional delivery methods (during office hours) which are more suitable for business deliveries. The alternative, if you know you are going to be away from home, was until recently to have it delivered to a collection point, at a retailer's... ok, but how do you collect your parcel when the store is closed.
It is based on this observation that delivery companies have set up deposit systems with automatic lockers protected by codes. This eliminates any time constraints. Simply place these lockers in strategic, busy locations so that everyone can find what they need: train stations, car parks, petrol stations, etc.
Another innovation to optimize your customer experience, special areas dedicated to parcel delivery. For example, in the 4 Temps shopping center in La Défense, you can try on the contents of your package as soon as you receive it thanks to the fitting rooms available... Practical for returning your purchase if it doesn't suit!
Finally, the systems of « Click and collect« are becoming more democratic. These systems encourage you to shop online and collect the contents of your basket directly in store! This is notably the principle of the drives offered by supermarkets!
But beyond increased efficiency and enhanced comfort, some market players are committed to sustainable development issues. How do they combine volume growth in a transport business with sustainable development?
Towards a delivery method that respects the planet
Several companies have tried the method, it is drone delivery. Arrived in mid-2017 and favored by the rise of drones and autonomous vehicles. This electric delivery method is by definition very clean! In this field, it is a real technological race that the different players are pursuing to gain the upper hand. There is still a lot of improvement to come in terms of capacity, autonomy and reliability, but it is clearly an innovation that should take an increasing place in our daily lives.
But that is not enough! It is up to each company in the sector to adopt an eco-responsible approach to limit as much as possible the ecological impacts of an activity that is heavily dependent on polluting means of transport, including planes and trucks with a high carbon footprint.
Eco-friendly delivery by Colis Privé is part of this strong approach. Indeed, with its 200 parcels delivered every day in France, Colis Privé has understood the importance of being part of sustainable and environmentally friendly economic development by working on 000 essential axes:
- Urban logistics: prioritizing clean transport and ecological alternative deliveries
- reduction of CO2 emissions
- waste sorting in partnership with Veolia
So in a committed approach, think about the delivery by Colis Privé.
Parcel delivery is a booming business… so it is important that companies in the sector play a key role in the sustainable development of their business!
